QUESTIONS & ANSWERS

FAQ

Everything you need to know about IBEX.

Answers to the questions we receive most often about IBEX products, sizing and orders.

Where is IBEX designed?

IBEX Performance Wear is designed in Switzerland.

What is the fit of the Signature collection?

The Signature T-Shirts and Hoodies use a relaxed, oversized / boxy silhouette. Exact garment measurements are available on the Size & Fit page.

How does BUILD YOUR IBEX SET work?

Choose the combination that suits you from Signature T-Shirts, Hoodies, Zipped Hoodies and Caps. Colours and sizes are selected independently and the fixed set price is applied automatically, with no code required.

T-shirt + Hoodie: CHF 99 · T-shirt + Zipped Hoodie: CHF 109 · T-shirt + Cap: CHF 59 · Hoodie + Cap: CHF 89 · Zipped Hoodie + Cap: CHF 99 · T-shirt + Hoodie + Cap: CHF 119 · T-shirt + Zipped Hoodie + Cap: CHF 129.

Can I choose different colours and sizes in my set?

Yes. Each item is selected independently, so you can mix Black, Alpine White and Smoke Grey and choose a different size for each piece.

What are the fabric weights?

Signature T-Shirts are 200 GSM. Black and Alpine White Signature Hoodies are 450 GSM. Smoke Grey versions are 500 GSM.

How should I care for my IBEX garments?

Follow the care instructions inside each garment. Additional guidance is available on our Materials & Care page.

Can I return an item?

Yes. A return can be requested within 14 days after receipt, subject to the conditions described on our Shipping & Returns page and Refund Policy.

How can I contact IBEX?

Email contact@ibex-engineered.com. We will help with product, sizing or order questions.

Still have a question?

contact@ibex-engineered.com